Returns - Shipping - Hold Policy

RETURN POLICY

*Update to policy on 10-11-24*

All Clearance items are now FINAL SALE. This includes any item that is marked down from its original price. (Items that are not marked down but are purchased with a separate coupon/discount are still eligible to be returned within 14 days. This could include loyalty rewards, store wide discounts, or Holiday coupons.)

We accept returns for store credit within 14 business days from the date you receive your order. 

**ALL RETURNS WILL BE ISSUED IN THE FORM OF A STORE CREDIT ONLY.**

**CUSTOMERS ARE RESPONSIBLE FOR THE SHIPPING COSTS TO RETURN MERCHANDISE AND ALSO THE SHIPPING COSTS TO RE-SHIP NEW MERCHANDISE IN THE CASE OF AN EXCHANGE.**

Items are eligible for return if:

All items are un-worn, un-washed, un-altered and have the original tags still attached.  All items must be free of make-up, deodorant, perfume, or other stains.

Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned. We also do not accept returns on our beauty products such as lotions, facial masks, facial serums etc. 

 If any returns do not meet these requirements, you will be contacted and the items returned to you.

1. Make sure your items meet the above criteria in our RETURN POLICY.
2. Securely repackage your items and enclose a copy of your receipt (or Order Number)

Send Returns To:

HMM Boutique Returns

218 W Wisconsin Avenue

Tomahawk, WI 54487

REFUND PROCESSING TIME

Once your package arrives, it can take up to 7 Business Days to process.  We do not receive returns on weekends or holidays.  Once we process your return, we will issue your store credit.

DAMAGED ITEMS or INCORRECT MERCHANDISE

If you believed you have received DEFECTIVE merchandise or that we have shipped you the incorrect item, please contact us within 7 business days of receiving the package to resolve the issue. 

Questions? Problems? You can contact us at jenna@hmmboutique.com

SHIPPING POLICY

Shipping Rates